Shifting to patient-centred care implies a re-think of every aspect of the patient’s journey through an episode of care from the patient’s perspective.
Patient-centred care means sensitivity and responsiveness to the cultural health beliefs and communication needs of patients.
The challenges presented by this shift in focus can be overcome with strong leadership, clarity of purpose and a shared vision.
At a time when the global citizen is transforming how healthcare is delivered worldwide, there’s a need for a vision for delivering coordinated, high-quality and affordable care “beyond borders.”
Regular physical exercise, healthier food and greater contact with the environment reduce the risks of chronic diseases and promote sustainable development.
The next step in comprehensive disease management Vision care plays an important role in the early detection and prevention of disease. The collaboration of evidence-based eye care with healthcare will have a positive impact on patient care and healthcare savings.
The integration and coordination of the healthcare system’s process improvement tools, utilising Six Sigma concepts, Lean, Management Engineers and Information Services are the key to ensure that processes are first assessed and simplified before introducing anything new.
Lean and Six Sigma are powerful tools that help in making the leadership strong.
The growing demand for transparency in healthcare is lifting the veil on this notoriously murky industry, but achieving transparency is a problematic journey that requires unprecedented collaboration across sectors within the health industries and adherence to world-class standards.
Transparency in today's globalised healthcare world has impressed governance with the necessity of becoming increasingly accountable for patient safety by introducing quality standards and methods in order to retain a competitive edge and attract market share.
McDonald's consumer focus offers some important lessons for the healthcare providers to ponder as they are forced to transform into more consumer-driven organisations.
Though there are fundamental differences between flying an airliner and operating on the esophagus, simple airline lessons have a lot to offer.
Variations in communication during patient handoffs cause a significant number of errors and "near misses" to occur, leading to adverse outcomes and sub-optimal care. The research interest in this area has been growing steadily.
Several challenges lie ahead for the National Institute for Health and Clinical Excellence (NICE) in providing national guidance on the promotion of good health and the prevention and treatment of ill health.
Healthcare providers lag behind other industries as far as transformation to customer-driven or customerfocussed organisation is concerned. For this to happen, the customer needs to be equipped with information about products and services, which in turn necessitates collaboration along healthcare continuum.
The evidence-based design elements are quickly becoming mainstream in the design of US hospitals. Clearly, they are as applicable and relevant to hospitals the world over.
The aviation industry has been aware of the role of humans in safety, specifically the possession of non-technical skills. As a result, these skills are taught and assessed. The healthcare profession has only recognised the corresponding role only recently and training in such skills is developing accordingly.
Being responsible means finding the right balance between what patients want and what governments can afford, and that staff are willing to provide the care needed. Doing this affects the entire hospital value chain. Doing this well, ensures the long term success that shareholders demand.
It's time for healthcare organisations to adopt drastic changes in their existing systems in order to reduce medical errors and deliver quality healthcare.
Hospital leaders should formulate and communicate vision for the institution. They should also continuously keep evolving the vision and motivate the followers to accomplish the mission.
Quality improvement measures made across the health sector as a result of complaints made to the Health and Disability Commissioner are evidence that investigating systemic failures in care, and recommending improvements, is making a positive difference in New Zealand.
Effective leaders translate their strategic goals into a few simple statements that everyone working in the organisation can understand and to which they can align their behaviour.
As Asia’s MSPs evolve, so too will Asia’s health insurance sector—and the symbiotic relationship that binds the two together. Indeed, it is not inconceivable that Asia’s large hospital chains may one day seek to enter the health insurance industry themselves.
The difference between lean and the previous methods is that lean focuses on the entire healthcare process itself whereas traditionally healthcare has focused on separately scheduled individual activities.
Medical tourism offers great potential for Asian hospitals, but they need to be thoroughly prepared in order to make best use of the opportunity.
Medical tourism has played a catalytic role in making the Asian hospital strive for world-class quality standards.
Globally, the healthcare industry is under tremendous pressure to deliver high quality and efficient patient care.
China’s accession to the World Trade Organization (WTO) in 2001 helped the country strengthen its ability to maintain strong economic growth rates...
will be held at the China international exhibition Center,
Beijing from 11 to 14
Entrepreneurial innovation was one of the main drivers of growth for the Malaysian economy in the 1990s. The private healthcare industry too did not lack in its initiatives.