Healthcare Management

The Big Shift

Shifting to patient-centred care implies a re-think of every aspect of the patient’s journey through an episode of care from the patient’s perspective.

Meeting Diverse Needs

Patient-centred care means sensitivity and responsiveness to the cultural health beliefs and communication needs of patients.

The New Challenge

The challenges presented by this shift in focus can be overcome with strong leadership, clarity of purpose and a shared vision.

Global Health Landscape

Healthcare “beyond borders”

At a time when the global citizen is transforming how healthcare is delivered worldwide, there’s a need for a vision for delivering coordinated, high-quality and affordable care “beyond borders.”

Chronic Diseases

Prevention is better than cure

Regular physical exercise, healthier food and greater contact with the environment reduce the risks of chronic diseases and promote sustainable development.

Vision Care

The next step in comprehensive disease management Vision care plays an important role in the early detection and prevention of disease. The collaboration of evidence-based eye care with healthcare will have a positive impact on patient care and healthcare savings.

Six Sigma in Healthcare

Effective use of the Tool Box

The integration and coordination of the healthcare system’s process improvement tools, utilising Six Sigma concepts, Lean, Management Engineers and Information Services are the key to ensure that processes are first assessed and simplified before introducing anything new.

Lean and Six Sigma

Transforming healthcare

Lean and Six Sigma are powerful tools that help in making the leadership strong.

Transparency in Healthcare

Seeing is believing

The growing demand for transparency in healthcare is lifting the veil on this notoriously murky industry, but achieving transparency is a problematic journey that requires unprecedented collaboration across sectors within the health industries and adherence to world-class standards.

Patient Safety & Quality

Role of governance

Transparency in today's globalised healthcare world has impressed governance with the necessity of becoming increasingly accountable for patient safety by introducing quality standards and methods in order to retain a competitive edge and attract market share.

McHealthcare

Delivering consumer-driven healthcare

McDonald's consumer focus offers some important lessons for the healthcare providers to ponder as they are forced to transform into more consumer-driven organisations.

What can the Operating Room Learn from the Cockpit?

Though there are fundamental differences between flying an airliner and operating on the esophagus, simple airline lessons have a lot to offer.

Communication

Challenges and Opportunities during Handoffs

Variations in communication during patient handoffs cause a significant number of errors and "near misses" to occur, leading to adverse outcomes and sub-optimal care. The research interest in this area has been growing steadily.

NICE

Making the best use of healthcare resources

Several challenges lie ahead for the National Institute for Health and Clinical Excellence (NICE) in providing national guidance on the promotion of good health and the prevention and treatment of ill health.

Consumerism in Healthcare

Impact on business models and processes

Healthcare providers lag behind other industries as far as transformation to customer-driven or customerfocussed organisation is concerned. For this to happen, the customer needs to be equipped with information about products and services, which in turn necessitates collaboration along healthcare continuum.

Hospitals That Heal

Hospital design for the 21st century

The evidence-based design elements are quickly becoming mainstream in the design of US hospitals. Clearly, they are as applicable and relevant to hospitals the world over.

Improving Patient Safety

Focussing on non-clinical skills

The aviation industry has been aware of the role of humans in safety, specifically the possession of non-technical skills. As a result, these skills are taught and assessed. The healthcare profession has only recognised the corresponding role only recently and training in such skills is developing accordingly.

Corporate Social Responsibility in Private Hospitals

Being responsible means finding the right balance between what patients want and what governments can afford, and that staff are willing to provide the care needed. Doing this affects the entire hospital value chain. Doing this well, ensures the long term success that shareholders demand.

In the Passionate Pursuit of Healthcare Excellence

It's time for healthcare organisations to adopt drastic changes in their existing systems in order to reduce medical errors and deliver quality healthcare.

Leadership and Strategy in Hospitals

Hospital leaders should formulate and communicate vision for the institution. They should also continuously keep evolving the vision and motivate the followers to accomplish the mission.

Healthcare in New Zealand

Learning from complaints

Quality improvement measures made across the health sector as a result of complaints made to the Health and Disability Commissioner are evidence that investigating systemic failures in care, and recommending improvements, is making a positive difference in New Zealand.

Safe and Reliable Healthcare

Supporting strategy and structure

Effective leaders translate their strategic goals into a few simple statements that everyone working in the organisation can understand and to which they can align their behaviour.

Healthcare Insurance in Asia

Strengthening the insurer-healthcare provider relationship

As Asia’s MSPs evolve, so too will Asia’s health insurance sector—and the symbiotic relationship that binds the two together. Indeed, it is not inconceivable that Asia’s large hospital chains may one day seek to enter the health insurance industry themselves.

 

Lean in Healthcare

The difference between lean and the previous methods is that lean focuses on the entire healthcare process itself whereas traditionally healthcare has focused on separately scheduled individual activities.

Medical Tourism

Preparing for the challenge

Medical tourism offers great potential for Asian hospitals, but they need to be thoroughly prepared in order to make best use of the opportunity.

 

World-class via Accreditations

 

Medical tourism has played a catalytic role in making the Asian hospital strive for world-class quality standards.

 

A Healthy Market

Globally, the healthcare industry is under tremendous pressure to deliver high quality and efficient patient care.

China’s accession

China’s accession to the World Trade Organization (WTO) in 2001 helped the country strengthen its ability to maintain strong economic growth rates...

The 2006 International Medical Instruments and Equipment Exhibition

will be held at the China international exhibition Center,
Beijing from 11 to 14

A Strategic Approach to Health Tourism

Entrepreneurial innovation was one of the main drivers of growth for the Malaysian economy in the 1990s. The private healthcare industry too did not lack in its initiatives.