What regulation can do?
Regulator responding to serious safety concerns by investigating incidents and reporting on them independently meassures the public that root cases have been identified and action will be taken.

Enhancing healthcare safety and quality
The Commission has been created for five years by the Australian, State and Territory Governments to make sustainable improvements to Australian healthcare safety and quality and to fulfil the responsibilities outlined for it by Health Ministers.

Rise of a new era
Ensuring the delivery of healthcare as safely as possible has become top priority for the NHS. The commissioners have an important role to play in planning and monitoring services on the basis of quality and outcomes to restore primum non nocere (first, do no harm)as a policy to its rightful place in the health system. But how should commissioners set about their task?

A look at the basics
Even as modern healthcare continues to achieve excellent results, all too often patients are put at risk either through errors or through failure to assess their needs properly, manage their care and recognise deterioration.

Creating a supportive culture
A process-oriented approach, which sees care as both social and technical, naturally supports a positive quality improvement strategy and aligns the major subcultures.