Yale-New Haven Hospital Implements the Mobile Heartbeat Clinical Smartphone Application

Monday, November 30, 2015

WALTHAM, Mass.--(BUSINESS WIRE)-- Mobile Heartbeat, a leading provider of smartphone applications for improving clinical workflow and team communications, today announced that Yale-New Haven Hospital (YNHH) has streamlined clinician communications using the MH-CURE (Clinical Urgent REsponse) smartphone application, thereby improving clinical workflow and tying clinicians closer to the patient as well as others involved in patient care.

Yale-New Haven Hospital is always looking for ways that technology can improve patient care and the MH-CURE application is helping to improve patient and physician communications. The hospital first implemented MH-CURE to improve patient care team workflow in its adult and pediatric emergency departments and later rolled out the smartphone application in its medical and surgical departments. MH-CURE has also recently been implemented in intensive care units and emergency departments on all of the other hospital campuses of the Yale New Haven Health System (YNHHS).

The secure MH-CURE application is free to community providers and, after much testing and research, YNHH will soon be rolling it out to community physicians. The goal of this outreach is to further improve patient communications between physicians and the hospital.

A study was conducted by an outside consulting firm before and after the MH-CURE implementation to determine how long it took for the clinicians in the emergency departments to communicate with one another. Results revealed that the amount of time required for clinicians to locate and transmit information to one another was greatly reduced, allowing staff to spend more time with patients and thus provide better patient care.

In a survey of clinicians using MH-CURE, 75% said they now found it “easy” or “very easy” to communicate with colleagues, while only 24% felt that way prior to using MH-CURE. Close to 75% said that MH-CURE has improved patient workflow and patient safety.

“Technology is improving communication between clinicians. If I’m busy with a patient, I can read and respond to the secure Mobile Heartbeat ‘text’ when appropriate, and my colleague knows when I have seen their message,” said Allen Hsiao, chief medical information officer and associate professor of Pediatrics and of Emergency Medicine at YNHHS. “Adoption has been driven by the flexibility of the platform and integration with our electronic medical record.”

Mobile Heartbeat MH-CURE provides patient care teams with secure, single smartphone access to all clinical communications, pertinent patient information and lab data. Care team members have a choice of using their own smartphone (BYOD) or sharing hospital-supplied devices. With MH-CURE, care team members know who else is on the team for each patient and can view the availability and status of other team members at all times. MH-CURE enables efficient delivery of clinical data and communications to users on-site, off-site and at multiple locations to ensure timely patient care decisions and response, plus save time and reduce costs.

To view the Mobile Heartbeat/Yale New Haven Hospital case study, go to http://mobileheartbeat.com/wordpress/wp-content/uploads/Yale-New-Haven-Hospital-Customer-Case-Study.pdf.


White Paper – “Key Considerations for Implementing Smartphone Technology in a Hospital Environment”

Mobile Heartbeat CURE Overview Video

About Mobile Heartbeat

Mobile Heartbeat™ uses smartphones to improve clinical workflow and provide secure team communications, delivering better patient care at a lower cost. Mobile Heartbeat consolidates clinical communications, including alarms and notifications, pertinent patient information, lab data, texting, voice and photography. Based upon its Clinical Urgent REsponse (CURE) technology, Mobile Heartbeat provides a real-time clinical team directory that efficiently connects all members of a patient’s care team inside and outside the hospital as well as across multiple facilities. Eliminating the need for multiple devices, searching for caregivers and hunting for lab data, Mobile Heartbeat provides a highly efficient, patient-specific, clinical team collaboration solution. For more information, visit www.mobileheartbeat.com.