BD - Earth day 2024

MyStay Mobile by Oneview Healthcare: Transforming the Patient Experience with Innovative SaaS Solution

Tuesday, February 27, 2024

Oneview Healthcare proudly presents MyStay Mobile, an innovative Software-as-a-Service (SaaS) platform designed to empower patients with seamless access to digital services through their personal devices. Developed in collaboration with NYU Langone Health, MyStay Mobile has undergone pilot testing at Long Island Community Hospital in New York. This cutting-edge solution fills a critical void in the interactive patient care market while expanding the capabilities of Oneview's Care Experience Platform (CXP) suite, offering a flexible alternative for hospitals lacking resources or interest in supporting hardware-based solutions. MyStay Mobile also serves as a streamlined option for organizations interested in deploying hospital-owned devices to enhance the patient experience. With remote implementation capabilities, the rollout process is efficient and minimizes disruption across facilities.

MyStay Mobile addresses two key healthcare trends: workforce sustainability and increasing digital expectations. By empowering patients to manage their health experiences via their smartphones, nursing staff can devote more attention to delivering exceptional care. With smartphone ownership exceeding 90% among Americans, there is a growing demand for digitalization in the patient care setting, which current practices often struggle to meet. MyStay Mobile offers patients a wide range of services, including access to stay information, meal ordering, service requests, entertainment options, and real-time feedback submission—all accessible seamlessly without requiring app downloads or complex registrations. Caregivers can also leverage MyStay Mobile to support patients, whether they are on-site or remote, enabling self-service and freeing up nurses to focus on patient care.

Customers benefit from MyStay Mobile's seamless integration with leading Electronic Health Records (EHR) systems such as Epic, Cerner, and Meditech, as well as existing hospital systems. Implementation is straightforward and can be carried out remotely, eliminating the need for on-site access and minimizing disruptions to daily operations. MyStay Mobile represents a significant advancement in patient engagement and digital healthcare delivery, offering a user-friendly solution that enhances the patient experience while optimizing workflow efficiency for healthcare providers.