As a new member of the N. Harris Computer Corporation family, Altera Digital Health, formally Allscripts, is one of the most prolific healthcare IT solution providers in Asia with dozens of leading hospitals and care sites across Singapore, the Philippines and Guam leveraging its Sunrise™ technology to improve patient care.
Altera Digital Health is a global healthcare IT innovator that is driving a new era of healthcare. As a new member of the N. Harris Computer Corporation family, Altera puts healthcare technology in downto-earth terms, and designs digital solutions that are simpler to understand and use at every step. Altera is positioned as one of the most prolific healthcare IT solution providers in Asia with dozens of leading hospitals and care sites across Singapore, the Philippines and Guam leveraging its Sunrise™ technology to improve patient care. The Sunrise™ solution suite is a comprehensive, open platform that connects all aspects of care across multiple healthcare disciplines.
In Asia, Altera works closely with Singapore’s largest public healthcare group, SingHealth. Sing-Health is a network of acute hospitals, national specialty centres, polyclinics and community hospitals with more than 40 clinical specialties. Its institutions have more than 4,800 beds, and see about 240,000 inpatient admissions per annum. Sing- Health’s institutions have for many years leveraged Altera’s Sunrise platform in its delivery of care to patients. Beginning in 1998 when Sunrise™ went live at the flagship hospital of Singapore’s public healthcare system, Singapore General Hospital (SGH). With 1,939 beds, SGH is also the largest hospital in Singapore.
Other leading hospitals to go live on Sunrise™ include the KK Women's and Children's Hospital, Singapore’s largest tertiary referral centre for Obstetrics, Gynaecology, Paediatrics and Neonatology as well as Changi General Hospital which cares for more than 1 million people in Singapore. The implementation of Sunrise™ at these hospitals led to the extension of the platform to newer hospitals in the group, such as the Sengkang General Hospital, which opened its doors in 2018. Powered by Sunrise, it is a vital part of Singapore’s strategy to provide quality and accessible care to better serve the healthcare needs in northeastern Singapore.
In July 2022, Altera announced a multi-year agreement with SingHealth for the use of Sunrise suite of healthcare IT solutions across its group of institutions. The partnership is an extension of an agreement signed in 2017 and will continue through to 2029, providing SingHealth with ongoing support of Altera Digital Health’s electronic medical record (EMR) platform.
Altera’s successes in the Singapore public health system did not go unnoticed when the Ministry of Defence (MINDEF) was looking to upgrade its Electronic Medical Records system, first instituted in 1995. The Singapore Armed Forces (SAF) Medical Corps has applied the Sunrise™ powered PACES 3 system since 2016, which connects seamlessly with Singapore’s National Electronic Health Records system. Its user-friendly mobile eHealth portal that allows soldiers to conveniently book their own medical review appointments, retrieve information about their health visits and investigations, and enabled greater health ownership amongst soldiers. In 2017, PACES 3 was announced the winner of the “Digitalised Care to Support One Healthcare System” category at the National Health IT Excellence Awards 2017.
Outside of SingHealth and the public health system, Altera has also shared the benefits of its powerful and intuitive platform, Sunrise™, with hospitals in the private sector. In 2018, Sunrise went live at Singapore’s only not-for-profit Catholic acute tertiary care hospital, Mount Alvernia Hospital.
Sunrise is also live across all hospitals in Singapore’s largest private healthcare provider, IHH Healthcare Singapore, which operates Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital, Gleneagles Hospital and Parkway East Hospital.
Altogether, Altera’s footprint in Singapore covers approximately 55 per cent of all major hospitals and healthcare centres.
Outside of Singapore, Altera’s presence is growing steadily. The Guam Regional Medical City, a privately run hospital, managed under the Philippines- based hospital network, has leveraged Sunrise since it opened its doors in 2017 and relies on Altera for its EMR solution, revenue cycle management, and overall budgeting and planning.
Altera Digital Health is committed to transforming digital health in Asia and today employs more than 30 highly qualified people across the region.
Altera Digital Health believes that healthcare should be easier to access, easier to understand and easier to navigate. Whether providing care or receiving it, people deserve a higher-level experience that fits and improves their everyday lives. Instead of just talking about bold moves that will catapult healthcare to a higher place, Altera sees the summit, designs digital health services to get there, and guides those we partner with all along the way. We’re bringing next-level healthcare within reach. To learn more, visit www.alterahealth.com
